
Dear Ms Giang,
Thank you for your email!
Generally all the arrangements made were up to our expectation. The meals were all very good, especially the seafood lunch on board the junk in Halong Bay and the lunch during our trip to the Mekong Delta. The hotels were all excellent.
All the 3 guides, Mr Duc (Hanoi), Mr Huong (Sapa), and Mr Tre (Saigon) were very conscientious and knowledgeable in their profession. The vehicles were good and so were the drivers in Hanoi and Saigon who were with us throughout the few days.
Finally I like to express my gratitude to our tour operator, Ms. Giang for all the arrangements made before and during the trip itself. The last minute program change from Central Vietnam to Sapa due to flood was very well arranged, especially getting us the sleeping berths for the overnight journeys to and from Sapa. Also the arrangement to check us into a hotel after the overnight train from Sapa to Hanoi so that we can have a shower and a good rest before our flight to Saigon is very much appreciated.
I will definitely recommend Seagate to my friends who may be thinking of visiting Vietnam in future. If I should visit Vietnam in future I will definitely go to Seagate again.
With warm regards,
Stephen TohHello All of You:
SingaporeWe would both like to say a very big thank you to yourself in the office and to every person involved with our tour.
The service from all of the guides and drivers exceeded our expectations and they all were totally professional in thier attitude towards us but at the same time very friendly which made the tour a big success for us.
The hotels you chose for us, (even the last minute one) were superb as was all of the food. The cars used were of a very high standard, clean and comfortable.
I would recommend your service to anyone,and I have done this allready.
As I own a small hotel here in Bangkok I have put you on our list as the best service for Vietnam tours and will certainly tell all of our guests that wish to Visit your beautiful country.
I would like a favour from you if I may. Please can you get a message to Hoang who was our guide in Sapa and give him my email address. He has some photos that he said he would send to us but I am not sure if I gave him the email address. Thank you very much.
A very big thank you to all of you.Peter Gurling & Richard Anderson.
Thai Land